PAYMENT POLICY
Secure Transactions at Zayvan.
We are committed to providing a safe and seamless checkout experience for our customers. All transactions on zayvan.shop are encrypted and processed through secure payment gateways that adhere to the highest industry standards.
1. Accepted Payment Methods We accept the following major credit cards and digital payment methods for your convenience:
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Credit/Debit Cards: Visa, MasterCard, American Express, Discover, Diners Club, JCB.
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Digital Wallets: Apple Pay, Google Pay, Meta Pay, Shop Pay.
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PayPal: We offer PayPal for a fast and secure checkout experience.
2. Payment Security (SSL Encryption) Your security is our top priority. Our website uses Secure Socket Layer (SSL) technology to encrypt your personal information, including credit card numbers, names, and addresses, so that it cannot be read as the information travels over the internet.
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We are PCI-DSS Compliant. This means we adhere to the strict security standards set by the Payment Card Industry Security Standards Council.
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We do not store your full credit card number on our servers. All payment data is handled directly by our secure payment processors (Shopify Payments / PayPal).
3. Currency All prices listed on our store are in US Dollars (USD).
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If you are purchasing from outside the United States with a non-USD bank account, your bank will automatically convert the transaction to your local currency at their current exchange rate.
4. Sales Tax Sales tax is calculated at checkout based on your shipping address and the applicable tax laws of your state or region. The total price (including tax and shipping) will be clearly displayed before you complete your purchase.
5. Order Confirmation & Billing
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Authorization: When you place an order, your card will be authorized for the total amount.
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Charge: Your card is charged immediately upon order confirmation.
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Billing Descriptor: The charge will appear on your credit card statement as "SP * ZAYVAN" or "ZAYVAN SHOP".
6. Payment Issues If your payment is declined:
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Check that your billing address matches the address on file with your bank.
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Ensure your card has not expired.
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Contact your bank to authorize the transaction if it was flagged for security.
7. Contact Us If you have questions about billing, charges, or refunds, please contact our support team:
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Email: support@zayvan.shop
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Support Hours: Mon - Fri, 9:00 AM - 6:00 PM (EST)